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Parents & Admins

– Access to the NBR site is available by cellphone 24/7 for parents/guardians, students and school administrators
– Fill in info and send (this will take less than a minute!) 
– The information is delivered quickly, clearly and concisely directly to dispatchers’ computer. 
– Dispatch calls it out with no errors.
– A copy is delivered to your email.

Antiquated Way of calling in a bus ride absence:
Many parents do not call in a students absence from the bus because of archaic methods. It used to be that you would need to:
– Pick up the phone and call a central number
– Wait for the prompts, and then hope you select the right prompt (for those who English is not their primary language, this can be confusing)
– Leave a voicemail (possibly even embarrassing if they have a heavy accent or don’t speak the language well)
– The school must wait for someone to come in and pick up all the voicemails.
– Then they will need to transpose that information on a piece of paper (hopefully correctly and legibly).
– That person will then need to walk that paper over to the dispatcher

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